---
title: [Progic] Considerations for Networks with Proxy/Firewall
description: Learn the network, proxy, and firewall requirements for Progic Player. See which ports and URLs must be allowed to ensure proper content synchronization, firmware updates, log uploads, and live streaming functionality.
---

[Skip to content](https://help.progic.com.br/en/player-1-considerations-for-networks-with-proxy/firewall#main-content)

- [English](https://help.progic.com.br/en/player-1-considerations-for-networks-with-proxy/firewall)
- [Español](https://help.progic.com.br/es/player-1-considerações-sobre-redes-com-proxy/firewall)
- [Português](https://help.progic.com.br/pt/player-1-considerações-sobre-redes-com-proxy/firewall)

English

Show submenu for translations

![progic\_120\_55](https://help.progic.com.br/hs-fs/hubfs/progic_120_55.png?width=120&height=55&name=progic_120_55.png)

Open main navigation

Close main navigation

- - [English](https://help.progic.com.br/en/player-1-considerations-for-networks-with-proxy/firewall)
    - [Español](https://help.progic.com.br/es/player-1-considerações-sobre-redes-com-proxy/firewall)
    - [Português](https://help.progic.com.br/pt/player-1-considerações-sobre-redes-com-proxy/firewall)

  English
  
  Show submenu for translations
- [Contact us](https://ty05a.share.hsforms.com/2RIyv8iaWR9qVScnzVXKQSQ)

[Contact us](https://ty05a.share.hsforms.com/2RIyv8iaWR9qVScnzVXKQSQ)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Central de Ajuda](https://help.progic.com.br/en?hsLang=en)
2. [Corporate TV](https://help.progic.com.br/en/corporate-tv?hsLang=en)
3. [Connectivity & Network](https://help.progic.com.br/en/corporate-tv?hsLang=en#connectivity-network)

# \[Progic\] Considerations for Networks with Proxy/Firewall

## Proxy and Firewall Settings for Progic Player

Below are the initial guidelines for installing our device (Progic Player) in environments that use Proxy and/or Firewall.

Progic has designed its device to communicate using only two network ports: TCP port 80 (HTTP) and TCP port 443 (HTTPS), for file downloads and log uploads through the following URLs:

- [Progic Manager](https://manager.progic.com.br/) – Access to the web system
- [Firmware Updates](http://upgrade.boxip.com.br/) – Firmware updates, if required
- [Content Synchronization](http://syncds.boxip.com.br/) – Internet content synchronization
- [File Synchronization](http://fileserver.boxip.com.br/) – Internet file synchronization
- **live.progic.com.br** – Live Streaming transmission endpoint

The player will only download file extensions supported by the platform.

It will also upload **.zip** files containing usage and operational reports.

The use of Manager in environments with transparent proxy and cache may be affected. To avoid issues caused by restrictions in corporate networks that use transparent proxy or firewall solutions, the URLs listed above must also be allowed or added to the proxy exception list.

None of the recommendations provided in this document should pose any risk to the customer’s network or make it vulnerable in any way.

If you have any questions, please do not hesitate to contact our Technical Support team.

- [Corporate TV](https://help.progic.com.br/en/corporate-tv?hsLang=en#main-content)

    - [Channels & Campaigns](https://help.progic.com.br/en/corporate-tv?hsLang=en#channels-campaigns)
    - [Media and Uploads](https://help.progic.com.br/en/corporate-tv?hsLang=en#media-and-uploads)
    - [Creative Resources & Editorial Sections](https://help.progic.com.br/en/corporate-tv?hsLang=en#creative-resources-editorial-sections)
    - [Playlists](https://help.progic.com.br/en/corporate-tv?hsLang=en#playlists)
    - [Connectivity & Network](https://help.progic.com.br/en/corporate-tv?hsLang=en#connectivity-network)
    - [User Management & Access](https://help.progic.com.br/en/corporate-tv?hsLang=en#user-management-access)
    - [Manager](https://help.progic.com.br/en/corporate-tv?hsLang=en#manager)
    - [Broadcast and Monitoring](https://help.progic.com.br/en/corporate-tv?hsLang=en#broadcast-and-monitoring)
- [Platform](https://help.progic.com.br/en/platform?hsLang=en#main-content)

    - [Integration and Security](https://help.progic.com.br/en/platform?hsLang=en#integration-and-security)
    - [Settings and Permissions](https://help.progic.com.br/en/platform?hsLang=en#settings-and-permissions)
    - [Management and Operations](https://help.progic.com.br/en/platform?hsLang=en#management-and-operations)
    - [Tips and Best Practices](https://help.progic.com.br/en/platform?hsLang=en#tips-and-best-practices)
- [Apps](https://help.progic.com.br/en/apps?hsLang=en#main-content)

    - [Mobile](https://help.progic.com.br/en/apps?hsLang=en#mobile)
    - [Desktop](https://help.progic.com.br/en/apps?hsLang=en#desktop)

[![progic\_120\_55-1](https://help.progic.com.br/hs-fs/hubfs/progic_120_55-1.png?width=120&height=55&name=progic_120_55-1.png "progic_120_55-1")](https://progic.com.br/?utm_source=hubspot)

<https://www.instagram.com/progic_tv/> <https://progic.com.br/>

Copyright © 2026, Progic